PagerDuty

PagerDuty Toolkit

Arcade's PagerDuty toolkit lets LLMs interact with PagerDuty to read and manage incidents, on-call schedules, teams, services, and escalation policies via the PagerDuty API.

Capabilities

Incident management — retrieve individual incidents by ID, list incidents with filters (status, urgency, service, team, time range), update incident status (acknowledge, resolve, reopen), and reassign incidents to specific users.
On-call & scheduling — list on-call entries with optional filters, list and inspect schedules, and browse escalation policies individually or in bulk.
Teams, services & users — list and get teams (including members and linked resources), list and get services (with name search), list/get/search users by name or email with fuzzy matching, and retrieve the authenticated user's own profile.
Activity & audit — list account-wide log entries (activity feed) covering incident triggers, acknowledgments, escalations, and resolutions.

OAuth

This toolkit uses OAuth 2.0 via the PagerDuty auth provider. See the Arcade PagerDuty auth provider docs for setup details, required scopes, and configuration steps.

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.

PagerDuty Toolkit

Capabilities

OAuth

Available tools(16)

Get Building